- If a misuse of the key is possible, the lock should be replaced immediately.
- If a misuse of the key is impossible, the lock does not need to be replaced. In this case it is sufficient to make a copy of the key.
- Call the police or the lost-and-found office if anyone has returned your key.
- Notify the landlord or the building management.
- In case the landlord is not informed about the key loss, a partial deduction of the deposit at move-out is possible. If the landlord suspects a misuse of the key, the building's entire locking system may be replaced.
- Please note, that the tenant must not make a copy of the key without the landlord´s approval.
The tenant can prevent such high costs by taking out a private liability insurance in advance.Please check if other keys and the replacement of entire locking systems is covered as well.