FAQ for tenants

The cost of renting a furnished apartment varies, depending on the size, location, and features of the property. You should expect the following range of prices (gross rent including electricity and internet).

Our service is free of charge for you as a tenant. After signing the contract, you pay the monthly rent and a one-time deposit (usually two months’ rent) to the landlord.

If you have found a suitable offer on our website or would like us to send you suitable offers, please fill out our complete registration form first. A customer advisor will contact you as soon as possible to discuss the next steps. We would be happy to arrange a viewing appointment on site. Once you have decided on an apartment we will discuss this with the landlord and draw up the rental agreement.

You will receive the landlord confirmation from your customer advisor by email or from your landlord after moving in. If you have not received it, please contact your customer advisor directly.

After registration, we will send you suitable rental offers by email and organize individual viewing appointments for you on site or virtually on request. Once you have decided on an apartment, we will contact the landlord and draw up the rental agreement in German and, if required, in English. The apartment handover is carried out by the landlord or a designated Mr. Lodge employee. If we carry out the appointment, we create a condition report including photos.

Direct contact with the landlord is the quickest and easiest way during the rental period. Nevertheless, we will be at your side as a contact partner throughout the entire rental period. At the end of the rental period, we will be happy to discuss the extension option or the return of the apartment with you.

As agreed in the rental contract, the apartment must be returned professionally cleaned. Upon moving out, a commercial final cleaning takes place, which is commissioned by the landlord to a professional company. The costs are based on time and effort and are usually covered by the tenant. The landlord receives the invoice from the cleaning company and settles the costs with the deposit. Thorough pre-cleaning can reduce the cost of commercial cleaning. For everything that is part of a final cleaning, please refer to our checklist.

The specified rental period is binding. If a flat is offered for rent, for example, on 01 June, it cannot be rented earlier and also not significantly later. By arrangement, the rental period may exceptionally start up to two weeks later than stated. If a fixed end date is stated, the lease cannot be extended. In the case of a variably stated rental period, slight deviations can be negotiated with the landlord if necessary.

Private providers of apartments and houses in Munich are subject to a minimum rental period of six months. The city of Munich considers rental periods of less than six months to be a wrongful use of residential space, which is why we only broker apartments and houses for at least six months or longer.

Commercial providers such as serviced apartments, on the other hand, are not allowed to rent for longer than 6 months in many locations. Thus, we distinguish between short-stay and long-term offers.

In the Tegernsee region, private providers are also allowed to rent for shorter rental periods and thus we can offer furnished rentals here from as little as one month.

The landlord usually has a set idea of how many people can live in the apartment and the furniture will also indicate this. You can find concrete information about this in the respective apartment exposé.

If you would like a personal on-site visit, please let your customer advisor know. If the apartment is still rented, an appointment will be arranged with the current tenant. If the apartment is already vacant, appointments are usually available on short notice. Please keep in mind that in most cases the apartment will be rented out to the first prospective tenant to make a binding statement. Therefore, we advise you not to arrange the appointments too late, so that your desired property will not be rented out in the meantime.

Upon request, you can view our offers virtually via video call. On our website you will find high quality photos and videos of the property, the surrounding area and additional detailed information about each property

The rental contract is made between the landlord and the tenant. In most cases, the rental agreement is drawn up by Mr. Lodge - in consultation with the tenant and landlord - and forwarded to both parties for signature.

The minimum rental period, usually 6 months, is binding for both parties. Tenants can usually cancel longer terms with a notice period of 1 month to the end of the month. It is best to discuss this issue with us before signing the tenancy agreement.

"I signed a contract for a period of 1 year, because the landlord will need the apartment for himself (personal need). There is no cancellation period set in the contract. Can I withdraw from the contract?". No. You can only terminate the agreement by mutual consent. A contract should not be drafted with these conditions. We advise you to always include an option to withdraw, usually with 1 month's notice to the end of the month, after 6 months at the latest.

For apartments rented through us, the deposit is usually 2 months’ rent including the extra costs. The legal maximum deposit is 3 months’ rent (not including the extra costs).

Usually the landlord and the tenant try to find the simplest, most efficient method for them, since it is only a temporary rental and the tenant often wants to move in on the same day. Usually, the money is paid directly into the landlord's bank account. The landlord has to deposit it secure of insolvency and is obligated to show proof of that, on request. For longer rental periods (over 1 year) it is possible to put the deposit into a savings account - please refer to your bank - or place it as a bank guarantee. However the landlord will not always agree to a bank guarantee, as it makes getting compensation for damages at the end of the tenancy more difficult.

As a rule, the deposit minus the cleaning costs will be returned after a few weeks following the return of the apartment by transfer to a bank account specified by you. The transfer can be delayed, if there are damages to be taken care of, or if there are any outstanding bills. Legally, the landlord must return the deposit as soon as possible, if there are no outstanding bills or damage unaccounted for. It is important to us that your deposit is returned quickly and correctly. If you have any questions or problems, please contact your appointed member of our customer service team immediately.

No, Mr. Lodge is not authorized to do this as a real estate agent. Mr. Lodge is not in possession of the deposit and has no access to it.

To prevent the formation of mold, regular ventilation with open windows is recommended instead of permanent ventilation with tilted windows. This is particularly important in the kitchen and the bathroom, where moisture can develop more quickly. The correct room temperature and humidity must always be ensured. More information here. If mold does develop, it must be removed immediately. In this case, you can ask our technical service.

In any case the landlord or the property managment must be informed immediately. If the key has been lost or stolen, it is advisable to replace the lock. In the event that misuse can be ruled out, the key can simply be copied.
More information here.

The tenant is liable for all damages caused by him in the apartment or house, the furniture and the equipment. The landlord's claims are secured by the deposit. Please inform the landlord and Mr. Lodge immediately of any damage.

It is highly recommended to take out private liability insurance.

All apartments are fully equipped so that you can move in directly with just your suitcase. In addition to furniture, they also contain kitchen equipment, bed linen and towels, ironing board and vacuum cleaner and much more.

There are only a few properties that allow pets. If you would like to bring a pet with you, please let us know right at the start of your search so that we can find suitable accommodation for you.