FAQs for tenants



Mr. Lodge will answer all your questions about the rental price and rental period. We explain the process from the viewing to the tenancy agreement, including deposit arrangements, through to the use of the apartment. We also describe our services for you as a tenant. Feel that you are in the best hands with us.

Questions about rental prices
  • What are the rental prices based on?

    The rental prices of the properties we offer vary depending on size, location and furnishings. You should expect the following main price ranges (warm rent including electricity and internet):

    average / good facilitiesvery good / exclusive furnishings
    Furnished apartments€ 1.250,- to € 1.600,-€ 1.600,- to € 2.000,-
    furnished 2-room apartments€ 1.750,- to € 2.100,-€ 2.100,- to € 3.000,-
    furnished 3-room apartments€ 2.300,- to € 3.000,-€ 3.000,- to € 5.000,-
    furnished 4+ room apartments€ 2.700,- to € 4.000,-€ 4.000,- to € 6.000,-
    furnished houses€ 2.800,- to € 4.500,-€ 4.500,- to € 10.000,-

  • Why is the maximum rental budget being asked for?

    With the information about your maximum rental budget, our consultants can send you the ideal offers for your budget. Of course, we will also send you suitable offers that are below your maximum budget limit.

Questions about the service of Mr. Lodge
  • What is the price of mr. lodge?

    Our service is free of charge for you as a tenant. You pay the monthly rent and a one-off deposit (usually two months' rent) to the landlord after signing the contract.

  • Where can I find the search request form?

    Select a property directly for viewing, renting or for the watch list, or make a booking inquiry. Alternatively, you can fill out the registration form here: Registration form

  • How can I find a suitable apartment through Mr. Lodge?

    If you have found a suitable offer on our website or would like to receive suitable offers from us, please complete our registration form in full first. Our consultants will then contact you as soon as possible to discuss the next steps. Decide whether you would like to rent the property with or without a viewing and prepare the necessary requested documents.
    We will be happy to organize a viewing appointment on site. Once you have decided on an apartment, we will discuss this with the landlord and draw up the tenancy agreement once you have agreed.

  • When will I receive the landlord's confirmation of residence?

    You will receive the landlord's confirmation of residence from your consultant by email or from your landlord after you move in. If you have not received this, please contact us.

  • What services does Mr. Lodge offer?

    After registration, we will send you suitable rental offers by email and organize individual viewing appointments for you on site or virtually if you wish. Once you have decided on an apartment, we will contact the landlord and draw up the tenancy agreement in German and, if required, in English. The apartment handover is carried out by the landlord or a designated Mr. Lodge employee. If we carry out the appointment, we create a condition report including photos.

    Direct contact with the landlord is the quickest and easiest way during the rental period. Nevertheless, we will be at your side as your contact partner throughout the entire rental period. At the end of the rental period, we will be happy to discuss the extension option or the return of the apartment with you.

  • Do I have to clean the apartment myself when I move out?

    As agreed in the tenancy agreement, the apartment must be returned professionally cleaned. When the tenant moves out, a commercial final cleaning takes place, which is commissioned by the landlord to a specialist company. The costs are calculated on a time and material basis and are usually borne by the tenant. The landlord receives the invoice from the cleaning company and offsets the costs against the deposit. Thorough pre-cleaning can reduce the cost of commercial cleaning. Please refer to our checklist to find out what is included in a final cleaning.

Questions about the apartments on offer
  • What should I bear in mind regarding the rental period?

    The specified rental period is binding. If an apartment is offered for June 1, for example, it cannot be rented earlier - and usually not much later. If your desired rental period differs from the offer, please let your consultant know. If a fixed end date is specified, the apartment cannot be extended. If a variable rental period is specified, slight deviations can be negotiated with the landlord if necessary.

  • Is it possible to reserve an apartment?

    Unfortunately, it is not possible to reserve an apartment. Due to the high demand, we recommend that you decide on an apartment as soon as possible so that we can make a specific request to the landlord.

  • How is it decided who gets the apartment?

    Your documents will be forwarded to the owner, who will then make a decision.

    Important information:

    • The owner's decision can sometimes take a few days, we have no influence on this.
    • The final decision is made exclusively by the owner.

    As there may be several interested parties per property, rejections are not uncommon. We therefore recommend that you always keep at least one alternative property in mind.

  • Why are there apartments for 1-6 months and for 6-36 months?

    Private providers of apartments and houses in Munich are subject to a minimum rental period of six months. The City of Munich regards rental periods of less than six months as misappropriation of living space, which is why we only broker apartments and houses for at least six months or longer.

    Commercial providers such as serviced apartments, on the other hand, are not allowed to rent for longer than 6 months in many locations. We therefore differentiate between short-stay and long-term offers.

    In the Tegernsee region, private providers are also allowed to let for shorter rental periods, which means that we can offer furnished rentals for as little as one month.

  • How many people can I move in with?

    The landlord usually has a clear idea of how many people can live in the apartment and the furnishings also specify this. You will find specific information on this in the respective apartment brochure.

Questions about the tour
  • Can I view the apartment in person?

    If you would like a personal viewing on site, please let us know. If the apartment is still rented, our consultants will arrange the appointment with the current tenant. If the apartment is already vacant, appointments are usually possible at short notice. Please note that the apartment is usually rented to the person who makes a binding commitment first. Therefore, do not plan your appointments too late, as otherwise the desired properties may have been rented out in the meantime.

  • Is a virtual tour possible?

    On request, you can view our properties virtually via video call. On our website you will find high-quality photos and videos of the property, the surrounding area and additional detailed information on each property.

Questions about the rental agreement
  • How is the rental agreement concluded?

    The rental agreement is concluded between the tenant and the landlord. In most cases, the rental agreement is drawn up by Mr. Lodge - in consultation with the tenant and landlord - and forwarded to both parties for signature.

  • Is the agreed rental period binding?

    The minimum rental period, usually 6 months, is binding for both parties. Tenants can usually terminate longer terms with a notice period of 1 month to the end of the month. It is best to discuss this issue with us before signing the tenancy agreement.

    The tenancy can be continued in agreement with the landlord. If the landlord agrees to the extension, either the landlord or we will take care of the extension. If an extension is not possible, we will be happy to help you find a new apartment

  • Is it possible to terminate the contract early?

    "I have signed a contract for 1 year because the landlord needs the apartment again (personal use). There is no notice period in the contract. Can I terminate the contract?" No. This contract can only be terminated by mutual agreement and should not be concluded in this way. We recommend that you always include a termination option in the contract, usually 1 month to the end of the month, at the latest after 6 months.

Questions about the deposit
  • How much is the deposit for an apartment?

    The deposit is usually 2 months' rent for apartments that we broker. A maximum of 3 months' rent is permitted by law.

  • When must the deposit and the first month's rent be paid?

    The deposit must be credited to the landlord's account before moving in. The first month's rent must be paid by the 3rd working day of the month

  • How can I pay the deposit?

    In most cases, tenants and landlords are interested in a simple and quick arrangement, as the tenancy is for a limited period and the tenant often moves into the apartment on the same day. Payment directly to the landlord's account is therefore common. The landlord protects the deposit against insolvency and can provide you with proof of this on request. Landlords often do not agree to a bank guarantee as it is more time-consuming to settle damages at the end of the tenancy.

  • When will the deposit be refunded?

    As a rule, the deposit minus the cleaning costs will be refunded by bank transfer to a bank account specified by you a few weeks after the apartment has been returned. Repayment may be delayed if damage has been repaired or claims still need to be settled. The landlord is legally obliged to repay the deposit immediately if there are no outstanding claims or damages. It is important to us that the deposit is refunded quickly and correctly. If you have any questions or problems, please contact our customer service department immediately.

  • Can Mr. Lodge decide on the repayment of the deposit?

    No, Mr. Lodge is not entitled to do this as a broker. Mr. Lodge is not in possession of the deposit and has no access to it.

Questions about the use of the apartment
  • How do I avoid moisture damage (mold growth) in the home?

    To prevent mold growth, it is advisable to air the room regularly instead of keeping the window tilted. This is particularly important in the kitchen and bathroom, as moisture can build up more quickly here. The correct room temperature and humidity should also always be ensured. You can find more information here.
    If mold does develop, it must be removed immediately. You can contact our technical service for this.

  • What to do if you lose your keys?

    In any case, the landlord or property management must be informed immediately. If the key has been lost or stolen, it is advisable to replace the lock. In the event that misuse can be ruled out, the key can simply be replaced.
    Further information can be found here.

  • What to do if there is damage in the home?

    The tenant is liable for any damage caused by him to the apartment or house or its furnishings and equipment. The landlord's claims are covered by the deposit. Please inform the landlord and Mr. Lodge immediately of any damage.

  • What insurance should I take out as a tenant?

    It is highly recommended that you take out personal liability insurance.

  • What do I need to bring to the apartment?

    All apartments are fully equipped so that you can move straight in with your suitcase. In addition to furniture, they also include kitchen equipment, bed linen and towels, ironing board and vacuum cleaner and much more.

  • Are pets allowed?

    There are only a few properties that allow pets. If you would like to bring a pet with you, please inform us directly at the start of your apartment search so that we can find suitable properties for you.

Your contact person

Claudia Heidenreich

Our rental staff will be happy to help you.

Tel.: 089 340 823-0 | info@mrlodge.de

Claudia Heidenreich
Team Assistant | Real Estate Rentals

Contact
Contact person
Gavin Carey
Gavin Carey
Head of International Affairs
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